Shipping & Returns
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Shipping
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- Orders ship within 3–5 business days.
- We currently ship within the United States.
- Shipping is calculated at checkout. We do not offer free shipping at this time.
- You will receive tracking information by email once your order ships.
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Returns
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- Unopened products may be returned within 30 days of delivery for a full refund.
- For hygiene reasons, opened bottles are final sale and cannot be returned.
- Digital guides and downloads are delivered instantly and are not refundable.
- To start a return, email us at info@princessakeema.com with your order number. We will reply with return instructions.
- Once we receive your return, your refund will be issued within 5 business days to your original payment method.
- Return shipping is paid by the customer, unless the return is due to our error.
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Damaged or Wrong Items
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- If your order arrives damaged or you receive the wrong item, email us at info@princessakeema.com with your order number and a photo of the issue.
- We will replace it free of charge and cover all shipping.
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Questions?
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Email info@princessakeema.com — we are happy to help.